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This section provides common operational procedures for monitoring and troubleshooting your autopilot installation.

Troubleshooting autopilot

Collecting a support bundle

1. Create a directory (ap-cores) in which to store your support bundle files and send the support signal to the autopilot process:

     mkdir ap-cores
     POD=$(kubectl get pods -n kube-system -l name=autopilot | grep -v NAME | awk '{print $1}')
     kubectl exec -n kube-system $POD -- killall -SIGUSR1 autopilot

2. Copy the support bundle files from your Kubernetes cluster to your directory:

     kubectl cp  kube-system/$POD:/var/cores ap-cores/
     ls ap-cores

3. Collect and place your autopilot pod logs into an autopilot-pod.log file within your temporary directory:

     kubectl logs $POD -n kube-system --tail=99999 > ap-cores/autopilot-pod.log

Once you’ve created a support bundle and collected your logs, send all of the files in the ap-cores/ directory to Portworx support.

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